We Come to You for Hearing Tests, Diagnostics, Treatment, and Follow-Up Care

Concierge service is an in-home option for patients who prefer care at home, have limited mobility, or simply enjoy the convenience of your provider coming to you. We can come to your home for hearing tests, diagnostics, treatment support, and ongoing care. Concierge visits are scheduled by phone only.

At a Glance

Schedule

Concierge visits are scheduled by phone only.

Services

Hearing tests & diagnostics, tinnitus care, hearing aid servicing, and auditory processing care.

Typical service area

Lakeway, Steiner Ranch, Westlake, Cedar Park, Austin, Bee Cave, and nearby areas.

Travel fee

$100 travel fee, credited toward your treatment if you pursue care. Concierge service is not covered by insurance.

Services We Offer Through Concierge Visits

Concierge availability depends on clinical needs, travel distance, and scheduling. Some restrictions apply. Please call for details.

  • Hearing tests
  • Tinnitus diagnostics and tinnitus treatment support
  • Hearing aid servicing, adjustments, and treatment follow-ups
  • Auditory processing care and follow-up support
  • Nursing homes, assisted living communities, and other care settings
  • Private homes and residences
  • Outside-area visits available on a case-by-case basis

We can come to your home, nursing home, assisted living community, or other private residence.

Areas We Serve

Concierge in-home audiology service is commonly available in Lakeway, Steiner Ranch, Westlake, Cedar Park, Austin, Bee Cave, and surrounding areas.

We may also serve patients outside these areas on a case-by-case basis. Please call for more information and to confirm availability.

Concierge Pricing, Insurance, and Restrictions

  • Insurance: Concierge service is not covered by insurance.
  • Travel fee: A $100 travel fee is charged for concierge visits and credited toward your treatment if you pursue care.
  • Patients in active treatment: Concierge service may be free for patients undergoing treatment, with some restrictions.
  • Follow-up care: Follow-up care is typically included for established patients.

Concierge availability is limited and may be restricted by travel distance, appointment type, and schedule.

When an In-Office Visit May Be Needed

In severe or complex cases, we may request that patients come into the office for additional testing or care.

How to Schedule

To request concierge in-home service, please call our office. Online scheduling is for in-office appointments only.