We Come to You for Hearing Tests, Diagnostics, Treatment, and Follow-Up Care
Concierge service is an in-home option for patients who prefer care at home, have limited mobility, or simply enjoy the convenience of your provider coming to you. We can come to your home for hearing tests, diagnostics, treatment support, and ongoing care. Concierge visits are scheduled by phone only.
At a Glance
Schedule
Concierge visits are scheduled by phone only.
Services
Hearing tests & diagnostics, tinnitus care, hearing aid servicing, and auditory processing care.
Typical Service Area
Lakeway, Steiner Ranch, Westlake, Cedar Park, Austin, Bee Cave, and nearby areas.
Travel Fee
$100 travel fee, credited toward your treatment if you pursue care. Concierge service is not covered by insurance.
Services We Offer Through Concierge Visits
Concierge availability depends on clinical needs, travel distance, and scheduling. Some restrictions apply. Please call for details.
Hearing Tests
Comprehensive hearing evaluations in the comfort of your home.
Tinnitus Care
Tinnitus diagnostics and treatment support.
Hearing Aid Support
Hearing aid servicing, adjustments, and treatment follow-ups.
Auditory Processing
Auditory processing care and follow-up support.
Home & Residential Visits
Nursing homes, assisted living communities, private homes, and residences.
Extended Service Area
Outside-area visits available on a case-by-case basis.
We can come to your home, nursing home, assisted living community, or other private residence.
Areas We Serve
Concierge in-home audiology service is commonly available in Lakeway, Steiner Ranch, Westlake, Cedar Park, Austin, Bee Cave, and surrounding areas.
We may also serve patients outside these areas on a case-by-case basis. Please call for more information and to confirm availability.
Concierge Pricing, Insurance, and Restrictions
Insurance
Concierge service is not covered by insurance.
Travel Fee
A $100 travel fee is charged for concierge visits and credited toward your treatment if you pursue care.
Active Treatment
Concierge service may be free for patients undergoing treatment, with some restrictions.
Follow-Up Care
Follow-up care is typically included for established patients.
Concierge availability is limited and may be restricted by travel distance, appointment type, and schedule.
When an In-Office Visit May Be Needed
In severe or complex cases, we may request that patients come into the office for additional testing or care.
How to Schedule
To request concierge in-home service, please call our office. Online scheduling is for in-office appointments only.
Frequently Asked Questions
Our concierge in-home audiology service commonly covers Lakeway, Steiner Ranch, Westlake, Cedar Park, Austin, Bee Cave, and surrounding areas. We may also serve patients outside these areas on a case-by-case basis. Please call to confirm availability for your location.
Concierge visits are scheduled by phone only. Call (512) 222-6880 to request an in-home appointment. Online scheduling is available for in-office visits only.
We offer hearing tests, tinnitus diagnostics and treatment support, hearing aid servicing and adjustments, auditory processing care, and follow-up appointments — all in the comfort of your home, nursing home, assisted living community, or other private residence.
Concierge service is not covered by insurance. A $100 travel fee applies and is credited toward your treatment if you pursue care. Patients in active treatment may qualify for complimentary concierge visits with some restrictions.
In severe or complex cases, we may request that you visit our Lakeway office for additional testing or care that requires specialized equipment not available during a home visit.